Start by connecting departments, but don’t stop there. Connect relevant departments with one another so they can oversee what the others are up to. Create lots of group e-mail lists for each of the departments, but then allow anybody within the organization to subscribe (and make it absolutely mandatory for managers to subscribe). Make sure everybody has a networked smart phone. Communication should be bee-like—by that we mean no long-winded multiparagraphed missives. Short and sweet questions and rapidly exchanged answers are the keys to hive intelligence.
Also, be sure to go beyond just e-mail. Use instant messaging, and even social networks like Facebook and Twitter. The more communication, the better.
Post Revisions:
- September 24th, 2009 at 1:00 am by alex and john
